Question 1

Why Am I Receiving This Email?

Accepted Answer

Cynet periodically updates its domain registrar partnerships to ensure better reliability, pricing, and service for our customers. When this happens: - Domains are automatically transferred to the new registrar during their next renewal - The transfer is initiated by Cynet on your behalf — you did not request it manually - The notification email is a standard automated message generated by the registrar system This is a common practice among hosting and domain providers and does not affect your website, email, or any other services.

Question 2

What Should I Do?

Accepted Answer

Do Nothing The transfer will complete automatically. There is no action required on your part. What NOT to Do - Do not reject or cancel the transfer — If the email contains an option to cancel, do not use it. Cancelling may disrupt your domain renewal. - Do not panic — This is not an unauthorised transfer or a security breach - Do not change your nameservers — Your existing DNS configuration will carry over to the new registrar automatically

Question 3

What Happens During the Transfer?

Accepted Answer

| Step | What Happens | Your Action | |------|-------------|-------------| | 1. You renew your domain | Renewal payment is processed | None | | 2. Transfer is initiated | Domain begins migrating to the new registrar | None | | 3. Notification email sent | You receive the automated transfer email | None — ignore it | | 4. Transfer completes | Domain is now managed under the new registrar | None | The entire process typically takes 3–7 days to complete. During this time: - ✅ Your website continues to work normally - ✅ Your email continues to work normally - ✅ Your DNS records are preserved - ✅ Your domain expiry date remains the same (or is extended by the renewal period)

Question 4

Will Anything Change?

Accepted Answer

After the registrar migration: - Domain management — You continue managing your domain through the Cynet client area as usual - Nameservers — No changes; your existing nameservers (ns1.cynethost.com through ns4.cynethost.com) remain in place - WHOIS information — Your registrant details are carried over to the new registrar - Domain expiry — Your renewal period is fully credited

Question 5

Frequently Asked Questions

Accepted Answer

Is this email a scam? No. If the email references your exact domain name and was sent shortly after you renewed, it is a legitimate system notification. However, if you're unsure, log in to the Cynet client area → Domains → My Domains to verify your domain status. I didn't renew my domain — why did I get this email? If you did not recently renew your domain and received a transfer notification, contact Cynet support immediately. We will verify whether the transfer is legitimate. Can I opt out of the registrar migration? The migration is part of our infrastructure improvement and applies to all domains during renewal. It cannot be opted out of, but it has no negative impact on your services. Will I need to update anything after the transfer? No. Everything is handled automatically. Your client area, DNS settings, and domain management remain exactly the same.

Why Did I Receive a Domain Transfer Notification After Renewal?

Do Nothing

What NOT to Do

Is this email a scam?

I didn't renew my domain — why did I get this email?

Can I opt out of the registrar migration?

Will I need to update anything after the transfer?

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Step	What Happens	Your Action
1. You renew your domain	Renewal payment is processed	None
2. Transfer is initiated	Domain begins migrating to the new registrar	None
3. Notification email sent	You receive the automated transfer email	None — ignore it
4. Transfer completes	Domain is now managed under the new registrar	None