How to Add a cPanel Email Account on Android

Access your Cynet-hosted email on the go by adding it to your Android device. This guide covers setup using the Gmail app (available on all Android phones) and the Samsung Email app.

Prerequisites

• A cPanel email account already created (see How to Create an Email Account in cPanel)
• Your full email address and password
• An Android phone or tablet with internet connection

Email Server Settings

Keep these settings handy — you'll need them during setup:

Replace yourdomain.com with your actual domain name.

Steps for Gmail App (Recommended)

The Gmail app comes pre-installed on most Android devices and supports third-party email accounts.

Step 1: Open Gmail

Open the Gmail app on your Android device.

Step 2: Add Account

1. Tap your profile icon (top-right corner)
2. Tap Add another account
3. Select Other from the list of email providers

Step 3: Enter Your Email Address

Enter your full cPanel email address (e.g., [email protected]) and tap Next.

Step 4: Select Account Type

Choose Personal (IMAP) when prompted.

Step 5: Enter Your Password

Enter the password for your cPanel email account and tap Next.

Step 6: Configure Incoming Server

Fill in the incoming server settings:

• Username: Your full email address
• Password: Your email password
• Server: mail.yourdomain.com
• Port: 993
• Security type: SSL/TLS

Step 7: Configure Outgoing Server

Fill in the outgoing server settings:

• SMTP Server: mail.yourdomain.com
• Port: 465
• Security type: SSL/TLS
• Require sign-in: ☑ Enabled
• Username: Your full email address
• Password: Your email password

Step 8: Set Sync Options

Choose your preferred sync frequency:

• Every 15 minutes (recommended for most users)
• Every 30 minutes (saves battery)
• Manual (only syncs when you open the app)

• ☑ Sync email for this account
• ☑ Notify me when email arrives

Step 9: Name Your Account

Enter a display name for the account (e.g., "Work Email") and your name as it should appear on outgoing emails. Tap Next to finish.

Steps for Samsung Email App

If you're using a Samsung device, you can also use the built-in Samsung Email app.

Step 1: Open Samsung Email

Open the Email app (Samsung's built-in email client, not Gmail).

Step 2: Add Account

1. If this is your first account, you'll see the setup screen automatically
2. Otherwise, go to Settings (☰ → gear icon) → Add account

Step 3: Select Other

Tap Other (not Outlook, Yahoo, or Gmail).

Step 4: Enter Credentials

1. Enter your full email address and password
2. Tap Manual Setup

Step 5: Choose IMAP

Select IMAP account as the account type.

Step 6: Configure Servers

Incoming Server:

• Server: mail.yourdomain.com
• Port: 993
• Security type: SSL/TLS

• Server: mail.yourdomain.com
• Port: 465
• Security type: SSL/TLS
• Require authentication: Yes

Verifying the Setup

After completing the setup:

1. Wait for sync — Give it 1–2 minutes to download your emails
2. Send a test email — Compose and send an email to another address
3. Check the Sent folder — Make sure it appears in your Sent items
4. Receive a test — Send an email to your cPanel address from another account

Troubleshooting

"Authentication failed" or "Wrong password"

• Verify your email and password are correct (case-sensitive)
• Test your credentials via webmail at yourdomain.com/webmail
• If you recently changed your password, use the new one

"Cannot connect to server"

• Ensure you typed mail.yourdomain.com correctly
• Confirm ports: 993 (IMAP) and 465 (SMTP)
• Check that security is set to SSL/TLS (not STARTTLS or None)
• Try switching from WiFi to mobile data (or vice versa) to rule out network issues

Emails not appearing

• Pull down on the inbox to manually refresh
• Check sync settings: Gmail → Account settings → ensure sync is enabled
• Verify your mailbox isn't full in cPanel → Email Accounts

Certificate security warning

If you see a certificate warning when connecting, it's because the server SSL certificate doesn't match mail.yourdomain.com. This is safe on Cynet servers — tap Accept or Trust to continue.