How to Update Nameservers for Your Domain

Nameservers tell the internet which hosting provider controls your domain's DNS records. To use your domain with Cynet hosting, you need to point your nameservers to Cynet's servers. This guide covers how to do that at various popular registrars.

Cynet Nameservers

Point your domain to the following nameservers:

All four nameservers should be added for redundancy and reliability.

Prerequisites

• Access to your domain registrar's control panel (where you purchased the domain)
• Your domain must be unlocked (some registrars lock domains by default)
• If transferring from another host, back up any custom DNS records first

Steps at Cynet (Domain Registered with Cynet)

If your domain is registered with Cynet and you need to update or reset nameservers:

Step 1: Log in to the Cynet Client Area

Go to manage.cynet.com.my and log in.

Step 2: Open Domain Management

Navigate to Domains → My Domains and click on the domain you want to update.

Step 3: Change Nameservers

1. Click the Nameservers tab
2. Select Use custom nameservers
3. Enter the four Cynet nameservers:

1. Click Change Nameservers

Steps at GoDaddy

Step 1: Log in to GoDaddy

Go to godaddy.com and sign in to your account.

Step 2: Open DNS Management

1. Go to My Products → Domains
2. Click the three dots (⋯) next to your domain → Manage DNS

Step 3: Change Nameservers

1. Scroll down to the Nameservers section
2. Click Change
3. Select Enter my own nameservers (advanced)
4. Enter the four Cynet nameservers
5. Click Save
6. Confirm the change when prompted

Steps at Namecheap

Step 1: Log in to Namecheap

Go to namecheap.com and sign in.

Step 2: Open Domain Settings

1. Go to Domain List
2. Click Manage next to your domain

Step 3: Update Nameservers

1. Find the Nameservers section
2. Change the dropdown from "Namecheap BasicDNS" to Custom DNS
3. Enter the four Cynet nameservers (one per line)
4. Click the green tick (✓) to save

Steps at Other Registrars

The process is similar at most registrars:

1. Log in to your registrar's control panel
2. Find the domain management or DNS settings page
3. Look for Nameservers, DNS Servers, or NS Records
4. Switch to Custom nameservers (not "Default" or "Registrar DNS")
5. Enter all four Cynet nameservers
6. Save the changes

Common registrar names: Exabytes, Shinjiru, IP ServerOne, MYNIC, Google Domains, Cloudflare, Hostinger

DNS Propagation

After updating nameservers, the change needs to propagate across the global DNS network:

How to Check Propagation

Use these free tools to verify your nameserver update:

• whatsmydns.net — Check NS records globally
• dnschecker.org — Visual propagation map

What Happens After Updating Nameservers

Once propagation completes:

1. DNS control moves to Cynet — All DNS records (A, MX, CNAME, etc.) are now managed via cPanel
2. Website loads from Cynet — Your domain will serve content from your Cynet hosting
3. Email routes through Cynet — MX records will point to Cynet's mail servers
4. AutoSSL activates — Free SSL certificate will be issued automatically

Important: If you had custom DNS records at your previous provider (e.g., third-party email MX records, CNAME records for other services), you'll need to recreate them in cPanel → Zone Editor after the nameserver change.

Troubleshooting

Domain not loading after nameserver change

• Wait: Propagation can take up to 24 hours
• Check propagation: Use whatsmydns.net to verify NS records
• Clear cache: Try an incognito/private browser window
• Flush DNS: Run ipconfig /flushdns (Windows) or sudo dscacheutil -flushcache (Mac)

"Domain not pointed to this server" error in cPanel

Your domain may not be added in cPanel yet. Go to cPanel → Domains → Create A New Domain and add it.

Email stopped working after nameserver change

Your old DNS provider's MX records no longer apply. If you use external email (Google Workspace, Microsoft 365):

1. Go to cPanel → Zone Editor
2. Delete the default MX records
3. Add the MX records from your email provider
4. Add any required TXT records (SPF, DKIM, etc.)

Domain is locked and nameserver change fails

Some registrars lock domains by default. Look for a Domain Lock, Transfer Lock, or Registrar Lock setting and disable it temporarily before changing nameservers. Re-enable it after the change for security.