How to Point Your Domain From Another Provider to Cynet Hosting

If you've purchased a domain from another provider (e.g., GoDaddy, Namecheap, Exabytes) and subscribed to a Cynet hosting plan, you'll need to point your domain to our servers so your website and email work correctly.

Already purchased your domain through Cynet? No action is needed — your domain is automatically pointed to the correct nameservers.

What You Need

• Your domain registrar login credentials (where you bought the domain)
• An active Cynet hosting plan

Cynet Nameservers

Update your domain's nameservers to:

Steps

Step 1: Log in to Your Domain Registrar

Go to the website where you purchased your domain and sign in to your account.

Step 2: Find the Nameserver Settings

Look for one of these options in your domain management area:

• Nameservers or DNS Servers
• DNS Management
• Domain Settings → Nameservers

Step 3: Replace the Nameservers

1. Remove all existing nameservers
2. Add the four Cynet nameservers listed above
3. Make sure all four are entered — this ensures redundancy and reliability

Step 4: Save Changes

Click Save, Update, or Change Nameservers (depending on your registrar).

Step 5: Wait for DNS Propagation

After saving, DNS propagation begins. During this period:

• Your website may be temporarily inaccessible
• Propagation typically takes 2–24 hours (most users see changes within 2–4 hours)
• In rare cases, it can take up to 48 hours for full global propagation

What Happens After Propagation

Once nameservers have propagated:

1. Your website loads from Cynet hosting — upload your files to cPanel → /public_html
2. Email routes through Cynet — you can create email accounts in cPanel
3. SSL certificate is issued automatically via AutoSSL
4. DNS records are managed in cPanel → Zone Editor

Next Steps

After pointing your domain, continue setting up your hosting:

• First Steps After Purchase — Log in to cPanel, install WordPress, set up email
• How to Log In to cPanel — Access your hosting control panel
• How to Create an Email Account — Set up professional email addresses

Troubleshooting

Website not loading after 24 hours

• Verify nameservers are correctly set at your registrar — check for typos
• Use whatsmydns.net to confirm NS records show Cynet nameservers
• Clear your browser cache or try an incognito/private window
• Flush your local DNS: run ipconfig /flushdns (Windows) or sudo dscacheutil -flushcache (Mac)

"This site can't be reached" error

• DNS may still be propagating — wait a few more hours
• Confirm your hosting account is active in the Cynet client area

Old website still showing

Your browser or ISP may be caching the old DNS. Try accessing from a different device, a mobile network, or use incognito mode.

For a more detailed guide covering specific registrars (GoDaddy, Namecheap, etc.), see How to Update Nameservers for Your Domain.